Upon receipt of your order, you will either be prompted to begin your course immediately or you will receive an e-mail from us with instructions to access your course. If you are prompted to begin your course immediately, your completion of the course will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your course, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to access the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your course, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, used and delivered to you.